At vip98, your data is treated like a trust. We lay out clearly what information we collect, why we collect it, and how we keep it safe — all in plain language. Nothing is hidden.
The measures we follow to keep your data secure
Every connection from your browser to our servers on vip98 is encrypted with 256-bit SSL. No third party can ever read your data in transit.
Vip98 does not sell members' personal information to any advertisers, data brokers, or third parties. Your name, phone number, and betting history are used solely for necessary purposes.
We only collect what is genuinely necessary to provide our services. We never ask for unnecessary information, and no data is retained longer than required.
You have the full right to view, correct, or request deletion of your personal data. Reach out to our support team and we'll respond as quickly as possible.
The vip98 security team conducts regular system audits. Any vulnerabilities identified are addressed immediately. There is no compromise when it comes to protecting member data.
If you no longer wish to receive promotional SMS or emails, you can opt out at any time — through your account settings or by contacting support. It takes just a minute.
This Privacy Policy applies to all services, websites, and mobile applications operated by vip98. By creating an account or using the platform in any way, you are considered to have agreed to this policy.
Vip98 believes that every member's personal data belongs to them. We are only temporary custodians of that information — for specific purposes and for a defined period of time. This policy makes that relationship clear.
Please Note: This Privacy Policy may be updated at any time. If significant changes are made, you will be notified via SMS or email. We recommend checking this page regularly.
Vip98 collects only the data genuinely needed to provide its services. There are three types: information you provide directly, data collected automatically while using the platform, and information required to process payments.
| Data Type | Example | Why It's Needed |
|---|---|---|
| Identity Information | Name, date of birth, NID number | Age Verification & KYC |
| Contact Information | Mobile number, email address | Account & Support |
| Payment Information | BKash/Nagad number, transaction ID | Deposit & Withdrawal |
| Device Information | IP address, browser, OS | Security & Fraud Prevention |
| Usage Data | Betting history, login timestamps | Service Improvement & Support |
Vip98 uses collected data only for specific, legitimate purposes. No data is ever used beyond its intended scope.
Our Commitment: vip98 never uses your betting history or personal information for advertising profiles or third-party marketing.
Vip98 is extremely cautious about sharing member data externally. Information may only be shared in the limited circumstances listed below and strictly to the extent necessary.
What We Never Do: vip98 does not sell or transfer your information to advertisers, data brokers, marketing companies, or other gambling platforms.
Vip98 uses cookies and similar technologies to enhance your experience and keep the platform secure. Cookies are small text files stored in your browser.
You can manage cookies through your browser settings. However, disabling essential cookies may affect core features such as login and payments.
Vip98 uses industry-standard security technology to protect your data. Our security team monitors systems around the clock, 24 hours a day.
Your Responsibilities: vip98 will never ask for your password or OTP by phone, SMS, or email. If anyone contacts you this way, it may be a scam — report it to our support team immediately.
Vip98 does not retain any data longer than necessary. A specific retention period is defined for each type of data.
If you request account deletion, all data beyond legal obligations will be removed as promptly as possible.
As a vip98 member, you have certain rights over your personal data. Contact our support team to exercise any of these rights.
You can request to see what data we hold about you. We will respond within 30 days.
You may request corrections to any inaccurate or incomplete information. Just let our support team know and it will be resolved promptly.
You may request account closure and data deletion, though data subject to legal obligations must be retained.
You may object to marketing communications or certain types of data processing.
You can request a copy of your personal data in a readable format.
In certain circumstances, you may request a temporary pause on the processing of your data.
To Exercise Your Rights support@vip98.myEmail us or reach us via Live Chat. After identity verification, we typically respond within 7–30 business days.
Vip98 services are strictly for users aged 18 and above. We do not knowingly collect data from anyone under the age of 18.
Age is verified at the time of registration. If an underage account is detected, it is immediately closed and all collected data is deleted. If a parent or guardian believes their minor child has created an account on vip98, please contact our support team right away.
For Parents: Please monitor your child's internet activity. If you suspect a minor is using our platform, contact us right away — we'll act immediately.
If you have any questions, concerns, or complaints regarding our Privacy Policy, please reach out to us. We aim to respond as quickly as possible.
Data Protection Contact:
Email: support@vip98.my
Live Chat: Log in to the platform, available 24/7
Subject: Please write "Privacy Request" in the subject line.
You will generally receive an initial response within 7 business days. Complex requests may take up to 30 days. If you are not satisfied with how your complaint is resolved, you have the right to escalate it to an international data protection authority.
When creating an account on any online platform, the biggest question is always: is my data safe? At vip98, we take that question very seriously. Members in Bangladesh trust us with their names, mobile numbers, and payment details — and we consider protecting that trust an ethical responsibility that goes beyond just doing business.
Cybersecurity is still an unfamiliar topic for many people in Bangladesh. A lot of members may not realize how risky it is to reuse passwords, or how phishing attacks work. vip98 not only keeps its own systems secure — it also works to educate members and raise awareness.
Payment information is the most sensitive data we handle. When members deposit or withdraw on vip98, their bKash or Nagad numbers are used. This information is stored encrypted on our servers, and only the minimum necessary details are shared with the payment processor for each specific transaction. Full payment details are never disclosed to any third party.
Many people wonder about cookies and tracking — "Does vip98 follow me around the internet?" The answer is no. vip98's analytics are limited entirely to its own platform. When you browse other websites, vip98 has no visibility into that activity and does not track it. The cookies we store are primarily used to keep your login session active and to maintain platform security.
One of vip98's core commitments is not selling your data. Many free platforms run on a business model built around selling user information — vip98 does not. Our revenue comes from betting, not from trading in personal data. That means there is no reason for your name, number, or preferences to ever leave our hands.
KYC and identity verification can feel like a hassle — handing over a copy of your national ID raises understandable concerns about data safety. But the reality is that KYC is there to protect you. If someone were to hack your account and attempt a large withdrawal, KYC can stop that transaction in its tracks because the name and identity won't match. At vip98, all KYC documents are stored in an encrypted vault with access strictly limited to a trained compliance team.
Ultimately, vip98's Privacy Policy is not just about meeting legal obligations — it is a commitment to being honest with our members. Where your data goes, why it's used, and how long it's kept: every question has an answer here. If anything is unclear, reach out to our support team and we'll explain it in plain terms.
Your privacy is our priority. If you have any questions, support@vip98.myto get in touch. For more information, visit Terms & Conditions and Responsible Gaming page.
Everything You Need to Know About Security & Account Protection